Shipping Policy
LiveItLife provides the following shipping information for purchases made through https://liveitlife.com, operated by Shenyang Yujie Trading Co., Ltd.
1. Shipping Destinations
We currently offer shipping to:
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United States
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Canada
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Australia
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United Kingdom
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Germany
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France
Shipping availability may depend on the delivery address and product eligibility.
2. Shipping Fees
Our standard shipping rates are:
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Orders of $69.99 USD or less: $6.99 USD
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Orders over $69.99 USD: Free standard shipping
All applicable shipping charges collected by our store will be displayed at checkout before payment.
3. Processing and Delivery Time
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Processing Time: Up to 3 business days
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Shipping Time: Approximately 5–12 business days after dispatch
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Estimated Total Delivery Time: Approximately 5–15 business days
Business days exclude weekends and applicable public holidays.
Delivery times are estimates and may vary depending on destination, carrier operations, customs clearance, weather conditions, or other circumstances.
If we cannot dispatch an order within the promised processing period, we will provide the notification and cancellation or refund options required by applicable law.
4. International Duties and Taxes
Shenyang Yujie Trading Co., Ltd. covers applicable import duties, import taxes, and customs clearance fees on international shipments.
Customers will not be asked to pay additional import-related charges upon delivery.
Any applicable taxes collected during purchase will be displayed at checkout.
5. Order Tracking
Once an order has shipped, a shipping confirmation email containing tracking information will be sent when the information becomes available.
Tracking updates may take up to 3 days to appear after dispatch.
Eligible shipments may be tracked using the carrier tracking number at:
Please ensure that your shipping address is accurate when placing an order.
If an address correction is necessary, contact our support team as soon as possible before shipment.
6. Delayed, Missing, or Damaged Packages
If your package is delayed, missing, or arrives damaged, please contact service@liveiylife.com with your order number and relevant details.
We will review the available shipping information and provide assistance.
Available remedies will depend on the circumstances and applicable consumer protection laws.
7. Cancellations and Returns
Customers may request cancellation before shipment.
Standard return requests must be submitted within 14 calendar days after delivery, subject to applicable law.
For eligible returns unrelated to product defects or seller errors, customers are responsible for return shipping costs unless applicable law requires otherwise.
Approved refunds are processed to the original payment method within 5–10 business days, subject to any shorter legally required timeframe.
For complete conditions, please review our Refund & Return Policy.
8. Contact Us
Legal Entity: Shenyang Yujie Trading Co., Ltd.
Brand: LiveItLife
Website: https://liveitlife.com
Email: service@liveiylife.com
Business Address: Unit 7-23672, 7th Floor, No. 39-4 Chuangxin 2nd Road, Hunnan District, Shenyang Area of the China (Liaoning) Pilot Free Trade Zone, China